Shipping

Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During peak seasons, sales events, or holidays, processing times may be slightly extended.

Shipping Rates

Shipping charges are calculated at checkout based on the delivery location, order value, and shipping method selected.

We may offer free shipping on eligible orders as part of promotional campaigns or based on minimum purchase requirements.

Delivery Time

Estimated delivery times are as follows:

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days (where available)

Delivery times are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, or high order volumes.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor your shipment's progress.

Shipping Locations

We currently ship to selected domestic and international destinations. Shipping availability may vary depending on your location.

If shipping is unavailable to your area, you will be notified during checkout.

Incorrect Shipping Information

Please ensure that all shipping details are accurate when placing your order.

We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

Delayed or Lost Shipments

While we work with reliable shipping partners, occasional delays may occur.

If your package is significantly delayed or appears lost, please contact our customer support team, and we will assist you in resolving the issue with the shipping carrier.

Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the package and product.
  2. Contact our customer support team within 48 hours of delivery.
  3. Include your order number and supporting images.

We will review the issue and provide an appropriate resolution.

International Orders

For international shipments:

  • Delivery times may vary depending on customs processing and local postal services.
  • Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country's authorities.